Guitar Hero replacement discs come rolling in

by Candace Savino { Mar 1st 2008 at 4:00PM }

Many of you have been letting us know that you've received your Guitar Hero III replacement discs already, which is good news. The discs completely fix any sound issues, as promised, and only take about one to two weeks to arrive after sending in the claim form.

Some readers have noted a difference in Star Power and missed note sounds, too. Is that the case for all of you?

Activision is also offering full refunds for discs without Dolby Pro Logic II, if you'd rather have cash than a replacement. We're not sure when the fixed copies will end up in stores (or, if they already are), but we'll let you know as soon as we find out.

If you have any comments to make about your new discs, or are still waiting on yours, feel free to let us know what's on your mind here.

[Thanks to everyone who sent this in!]

Tags: activision, gh3, ghiii, guitar-hero, guitar-hero-3, guitar-hero-iii, replacement-discs

Reader Comments (Page 1 of 1)

@Li3nw@r3 @ Mar 1st 2008 4:10PM

Now if only i could get mine, for some odd reason they just sent me another claim form today, i got all excited i open it and then im all like

"WTFH!?!?!"

Ghen @ Mar 1st 2008 4:20PM

Mailed mine 3 days after receiving the claim form (one of those days being sunday) Hoping for its return by monday then!

SephAlpha @ Mar 1st 2008 4:37PM

Now, if I had to buy a new GH-III set, how would I know if the disc it comes with is a new one which has sound issues fixed? Is there a product number that can tell me that? Thanks

Brendon @ Mar 1st 2008 4:52PM

Waiting for accurate info about that as well...

Nathan @ Mar 1st 2008 5:02PM

The new discs have "RVL-RGHE-USA-02" on them while the old ones were "RVL-RGHE-USA-01". I'm not sure how find out without looking at the disc itself

Polecat @ Mar 1st 2008 8:50PM

not sure though, mine has
"RVL-RGHE-OA-O USA SO"
on it. This only raises MORE questions.

grp110nyr @ Mar 3rd 2008 12:00PM

SephAlpha - The current versions I have seen in stores donot have the ProLogic logo on the packaging box and when opened the disc box.

raptorspike @ Mar 1st 2008 5:02PM

Came one to two weeks after sending it in? WTH!! I sent it in two weeks ago, and they just sent me a email saying they received it. Grrrr..... Thankfully, i now have No More Heroes to pass the time.

Annon @ Mar 1st 2008 5:06PM

I e-mailed them not too long ago about the corrected discs being in the boxes in stores now - heres their reply:

Response (Thien Nguyen) - 02/21/2008 02:58 AM
Hello and thank you for contacting Activision Customer Support,

The updated game disks have not yet been released for retail sale. If you have purchased your game in the last few weeks, then you do not have the updated game disk for the game.

Thank you for contacting Activision Customer Support, if you have any other questions, we will be happy to address them.

MidnightScott @ Mar 1st 2008 5:11PM

I sent mine last Tuesday Feb 19th and they just received it this past Thursday...wonder when my disk will come back? >_>;

canaroo @ Mar 1st 2008 5:31PM

Test1

Ghen @ Mar 2nd 2008 8:00PM

test fail.

Canaroo @ Mar 1st 2008 5:35PM

Ah, now that I know I can post...

I got my disc back from Activision. And guess what? It is BROKEN.

No, not in physical pieces, but rather, broken as in "I refuse to play in your Wii" broken. And no, it's not my Wii. Every other game plays just fine. However, when I place this "new and improved" puppy in, I get a nice little error message stating that there is an error and that I need to reset my Wii.

Thanks Activision. Anyone else have this issue? I plan to send back the disc with a friendly note:

Dear Activision, Why do you hate me?

sn1per @ Mar 1st 2008 5:44PM

you know, I hate the lawsuit-oriented thinking we have nowadays, but in this case, I feel like its completely worth it. Activision doesn't even pretend to care about its customers anymore.

jetsaredim @ Mar 1st 2008 6:49PM

Still waiting for mine.

Brian @ Mar 1st 2008 5:49PM

Got mine on this past Wednesday and yes its different, I swear I miss notes more than before (but that could be due to lack of play for 3-4 weeks). Sounds great through an equalizer / speakers but the bad this is you can more tell the affects of missing notes.

Notice it take longer too to scroll through set lists.

AndRe @ Mar 1st 2008 5:53PM

the audio problems are only in the US release or also in the EU one?

religiousjedi @ Mar 1st 2008 5:52PM

Got mine yesterday...and works fine!

Lloyddobler @ Mar 1st 2008 6:14PM

I'm just gonna go for the refund.....That brick wall that pop ups in the slayer/metallica block on the hard setting has made the game no fun anymore. Seriously, impossible to play those songs, and I'm not about to devote my life to gettin through 'em = /

Mr Khan @ Mar 1st 2008 6:30PM

Screw this, gimme mah Fire Emblem: Radiant Dawn replacement discs

I needs my Jill/Lethe bond and Jill/Soren stat cap bonuses

flameofdoom666 @ Mar 2nd 2008 4:15PM

Did you send away for it yet? I didn't....

Mattman @ Mar 1st 2008 6:50PM

Yeah. The missed note sound was actually from GH2.

Replacing the disks steps the Wii's miss GH2 sound to the miss sounds from the 360 and PS3's from GH3

xnifex @ Mar 1st 2008 7:31PM

I'm still waiting on the stupid claim form and I signed up for this a while ago.... WTF?

Ayumin @ Mar 1st 2008 7:39PM

I just got my replacement this afternoon. Haven't cranked it up though... But I got my replacement package thingy like sometime in the middle of last month and I got an e-mail saying it shipped yesterday and that's my timeline.

Gun Barrier @ Mar 1st 2008 8:18PM

i just got mine in the mail!! is it still possible to do the refund deal? i want to rebuy it for the 360.

CJLopez @ Mar 1st 2008 9:12PM

Good thing I hadn't bought mine, i'm planning to, but 'll wait for the good version be rolling out.

BTW, dows the Wii version will have or have DLC capacity??? I do wanna download new contents and not get bored with the actuall list

Hafk @ Mar 1st 2008 11:35PM

It has no DLC yet. Although, games can be patched, and there can be DLC.

Of course, they wouldn't do DLC, co-op quickplay, and etc on the replacement disks, because then everyone would want a replacement disk, and that costs them money.

Just_a_guy @ Mar 1st 2008 11:59PM

I can't wait to get back home so I can do the switcharoo. It will be worth it.

flameofdoom666 @ Mar 2nd 2008 4:12PM

What do you mean?

Just_a_guy @ Mar 2nd 2008 11:36PM

oh. I've been away for the weekend, so I had to come back so I could check my mail....

sn1per @ Mar 2nd 2008 12:37AM

I'm a bit upset I didn't hear about the refund till after I sent in my disc for a replacement, but if the guitar works with RockBand (please Harmonix), then I guess $20-$30 is worth it for the game.

clif @ Mar 2nd 2008 6:08AM

Well I got an e-mail yesterday. So hopefully sometime this coming it will arrive at my house. Also here's hoping for DLC and Everybody's Nintendo Channel for the U.S. I think march is going to be a pretty big month for the wii.

flameofdoom666 @ Mar 2nd 2008 4:15PM

And of course Brawl!

BoBFiSh @ Mar 2nd 2008 7:34AM

I'm just wondering, is there any news at all on the EU version? As I've not found a single squeek from activision or any news site that brings up the replacement system for us here in lil ole Europe and England.

Any reply about this is much appreciated.

mail @ Mar 2nd 2008 8:04AM

EU Users

If you e-mail the support team with your details, they will get back to you as soon as they have info on when the discs will be available.

I can't find the e-mail I got back atm, but it said they had taken my details down and would let me know ASAP when the discs will be available and not to worry that the case would come up solved as they are storing the info seperately

den @ Mar 2nd 2008 4:51PM

Why can't activision just do a recall and replace all the disc out there that they sold to make it easier for everyone to get. or just have gamestop help out with the recalls to replace the disc whenever a customer walks in any gamestop door with the error disc!!!

brian @ Mar 3rd 2008 12:13PM

I wonder when Europeans can get a chance to get a replacemement discs/Total refund?

Cyan09 @ Mar 3rd 2008 2:00PM

Just got mine in the mail today, surround is awesome and I like the new missed notes sound since it is less annoying to listen to, however has anyone else noticed that it no longer seems to come from the wiimote speaker?

Matt B @ Mar 3rd 2008 9:57PM

Just got mine today (sent it on Feb. 11). The miss note sound is different- actually harder to hear I think. And I think they made it easier to hit multiple notes in a row quickly. It seems to pick up the strums better.

This will hold me over until Rock Band and GH:Aerosmith

Dan Ortiz @ Mar 4th 2008 10:25AM

Got my replacement disc about a week ago.

I got the form on 2/15/08 and sent it; I got an email on 2/21/08 telling me they received it; then they emailed me again on the morning of 2/27/08 telling me they shipped it back and I got the disc in the mail on the same day around 5:00pm. Lucky me?

Josh Jennings @ Mar 6th 2008 6:26PM

Sent they sent mine on March 4th and I got it today. (March 6th) I just wanted to give a time frame reference for those still waiting.

Majkiboy @ Mar 9th 2008 9:54AM

Well, I'm an EU user and I actually have the PRO LOGIC logo on the box... don't you others have that at all?
As far as the sound issues i can't really tell because I use a crappy old-school-fat TV and on that one... it sounds ok.

BUT when I used the game at a friends place with nice sound equipment the sound often disted (often when you activated starpower).. I dunno if it's an indication of the sound not behaving as it should?